PRIVACY POLICY
This Privacy Policy applies to information collected from online users of this website (“Site”). By accessing or using this Site, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree with the collection, use, or disclosure of your information as described, please refrain from using this Site.
Information Collection and Use
Automatic Information Collection
When you visit our Site, certain information is automatically collected by your browser or device, including your operating system, browser type, device type (e.g., desktop or mobile), screen resolution, and unique device identifiers. This information helps us ensure that our website functions effectively and provides you with an optimal browsing experience.
Use of Personal Information
We collect personal information to:
- Understand how you use the Site.
- Identify areas of interest in our services.
- Improve customer service and internal record-keeping.
If you register on our Site, your registration information may be used for research purposes and integrated into our internal database. We may also send you:
- Newsletters or promotional offers.
- Updates about new features or services.
- Responses to inquiries or technical support requests.
You may also opt to receive information via SMS or text messaging. To stop receiving these messages, reply “STOP” at any time. Standard message rates from your carrier may apply.
Protecting Your Personal Information
Your privacy is our priority. We do not sell or share your personal information with third parties for marketing purposes.
We may share your information with trusted service providers to facilitate business operations, such as customer service support. These providers are contractually obligated to protect your information and use it only to enhance your experience.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
Consent for SMS Communications
By opting to receive SMS communications from Comfikare Homecare, your phone number and consent remain confidential and will only be used for service-related communications.
Types of SMS Communications:
- For Clients and Guests: Updates about appointments, care plans, or service details.
- For Job Applicants: Notifications about application statuses.
- For Scheduled Appointments: Friendly reminders about upcoming visits.
Sample SMS Message:
“Hello [Name], this is a reminder of your appointment with Comfikare Homecare on [Date] at [Time]. Reply HELP for assistance or STOP to opt out.”
Opt-Out and Standard Messaging Disclosures
- To opt out of SMS communications, reply “STOP.”
- For assistance, reply “HELP.”
- Message and data rates may apply, depending on your carrier.
For further assistance, visit our website at https://comfikare.com/ or contact us at (240)-750-6617.
Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Privacy Policy.
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and SMS Terms and Conditions pages.
- Message frequency may vary.
HIPPA POLICY
Comfi-Kare Homecare is committed to protecting your medical information. As required by law, our Notice of Privacy Practices describes how we use and distribute your protected health information for treatment, payment, or healthcare operations. It also describes how you may access and control
your protected health information about your past, present, or future physical or mental health and health care services.
Introduced in 1996, the Health Insurance Portability and Accountability Act (HIPAA) is a complex act with many components, mainly, privacy and security.
Privacy: It specifies the rules and regulations for how your health information will be used and disclosed.
Security: Special security measures are followed to secure health information that is sent or stored electronically.
Notice of our privacy practices
Comfi-Kare Homecare provides information on how we use and disclose your information, or how you can access the information.
Know your rights
A hard copy/print or electronic copy of your health record
You have the right to know or get a copy of your medical information. As per your information request, we will send you a copy or a review of your health information within 30 days. We will charge a small fee in exchange for this information.
Correction of your health record
If you find any errors in your health record, kindly notify us immediately. For this, you need to get in touch with us to learn the procedure.
Also, we may decline your request, but we will provide you the reason in writing in two months.
Request for confidential information
You may also ask us to get in touch with you in a specific way, such as via personal call or sending a mail at your workplace. We will accept all of your valid requests.
You can ask us to restrict the information we share or use
You have the right to request that we not share or disclose certain health information for treatment, payment, or our operations. However, we are not obligated to agree to your request or take action as per the requirement. If you pay for a service or a health care item yourself, you can ask us not to share such information with your health insurance for payment or our operations. We shall say “yes” unless we are forced by law to do otherwise.
You have the right to know who we shared your information with.
You can seek information on the number of times we have disclosed your health information in the last six years before the date you requested, with whom we have shared it, and why. We shall include all disclosures of information that you have asked for, except for disclosures about treatment, payment, health care operations, and some other disclosures. We will provide one free accounting every year but will charge a reasonable, cost-based fee if you want another within a year.
Hard copy of this notice
Even if you receive a soft copy of this notice, we will also provide the hard copy, if you want.
Choose who can act on your behalf
If you have granted someone medical power of attorney or if they are your legal guardian, they can exercise your rights and make decisions concerning your health information. Before we take any action, we will ensure that the individual has this power and may act on your behalf.
File a complaint in the case of a privacy breach
If you believe we have violated your rights, please contact the company’s privacy officer at +1(240)-750-6617. You may also file a complaint with We will not reprimand you for lodging a complaint.
Where can you make a choice?
You can also inform us about our choices about disclosing your health information. Talk to us if you have a strong preference for how we disclose your information. For instance, you have the privilege and option to share data with your family, close friends, or anyone who is caring for you. In a disaster assistance situation, information should be shared. Include your contact information in a hospital database.
We may also disclose your health information if we believe that it suits the best purpose for you.
However, we will never use or share your information for marketing purposes or for sale. We may get in touch with you for fundraising efforts, but you may not tell us to restrict or not get in touch with you.
How can we share or disclose your information?
We can share your information with your caregiver or health professional who is looking after you. For instance, a doctor, or any medical or health
expert.
Track our progress
We may use and disclose your health information in order to manage our practice, enhance your treatment, and contact you as needed. We may use
and disclose your health information in order to manage our practice, enhance your treatment, and contact you as needed.
Payment services
We can charge and collect payment from healthcare plans and other healthcare organizations by using and sharing your health information.
What are the other ways through which we can use or share your health information?
We are permitted or obligated to disclose your information in other ways, generally for the public interest, such as public health and research. Your
information is disclosed as per the law.
We may disclose health information about you in the following circumstances:
Avoiding disease
Product reviews
Reporting medication side effects
preventing or eliminating a major threat to anyone’s health or safety
We may also disclose your information for conducting any health research..
Strict guidance with the law
We will share your information as per the law, including with the Department of Health and Human Services.
Organ or tissue donation
We may share your medical information with organ transplant organizations.
Collaborate with a medical examiner
When a person is dead, we can share health information with a coroner, medical examiner, or funeral director.
We may use or disclose health information about you in the following ways:
Compensation claims by workers
Information required by law officers
For actions permitted by law, such as military, national security, and presidential protective services, with health supervision agencies
For litigation and judicial proceedings
In response to a court or administrative order, or a request, we may disclose health information about you.
What are we responsible for?
Maintaining confidentiality of your health information
Notify you if there is a breach that may have compromised the confidentiality or integrity of your information.
Follow the obligations and privacy practices outlined in this notice and provide you with a copy.
We will not use or distribute your information in ways other than those indicated above unless you give us permission in writing. In case you change your mind, do tell us, we will allow it, please send it in writing.
For more information, check https://comfikare.com
We reserve the right to change the terms of this notice, and any changes will apply to all information. The updated notice will be accessible upon request, as well as in our office and on our website